Our service technicians quickly take care of your service and maintenance requests. Due to the long service life of our measuring instruments, maintenance work at regular intervals is recommended. In this way, failures can be prevented and innovative updates can be carried out. Retrofitting the devices, e.g. with additional sensors, is also possible during a service visit at your site.
Regardless of their geographical location, our customers have the opportunity to receive fast and convenient support from our experts via an Internet-based remote maintenance software. This enables us to react very promptly to support requests and solve the problem together with you, the customer. Often it is a complex interplay of software, hardware and measurement challenges. The service engineer is in close contact with our experts from application, software and production to solve your problem quickly and effectively.
More information can be found in the MetrologyTuesday post:
Our experts from the service department will be happy to take care of your maintenance or service request.
The team will process your request professionally, carry out a needs analysis and organize the service visit at your site.
Have the condition of your measuring instrument checked by a service technician.